Refund policy

  • Return request within 14 days.

  • Product must be unopened.

  • Opened intimate care products cannot be returned for hygiene reasons unless defective.

  • Refund after inspection.

  • Shipping fees non-refundable unless company error.

  • Damaged products replaced immediately.

  • Exchange within 14 days. 

  • Product sealed. 

  • Wrong item. 

  • Manufacturing defect. 

  • Customer pays shipping unless company mistake.